SHIPPING AND RETURNS
By placing an order on our website, you agree to the following shipping terms:
At HVS Home, we prioritize a seamless shopping experience. Most orders are shipped through UPS or FedEx with standard ground rates applied.
- In-stock items arrive within 10 business days (excluding weekends and holidays).
- Out-of-stock items ship within 4 to 5 weeks.
- You'll receive a shipping confirmation with tracking details once your order is on its way.
While most orders are shipped via UPS or FedEx, large furniture and oversized mirrors require freight (LTL) shipping, which typically takes 20-30 business days. This extended timeframe ensures safe and secure delivery.
For any questions, our team is happy to assist. You can reach us using the contact form here or sending an email directly to cs@hvshome.com
We’re committed to delivering your order with care and efficiency. Below, you'll find key details about our shipping process.
Estimated Shipping & Delivery Times
- Shipping estimates are provided on each product page.
- Availability may vary due to manufacturer stock. If an item is out of stock or on backorder, we’ll notify you with an updated shipment date.
- You may choose to keep, modify, or cancel your order.
Shipping Destinations
- We ship within the continental US, Canada, and the UK.
- We do not ship to P.O. boxes or A.P.O. addresses.
Shipping Methods
- Standard Shipping: Orders are processed within 2–5 business days and typically arrive within 7–14 business days.
- White Glove Delivery: For large furniture, this service includes assembly and placement in your room of choice at an additional cost.
Large & Oversized Items
- Large furniture and oversized mirrors require freight (LTL) shipping.
- Delivery takes 20–30 business days after leaving our warehouse.
Shipping Costs
Fees are calculated at checkout based on your location and item size.
International Shipping
We currently ship only to the US, Canada, and the UK, with plans to expand in the future.
Promotional Offers
During promotions, launches, or collaborations, order processing may take longer. Once your order ships, you’ll receive a confirmation email with tracking details.